Digital Products and Services Policy

Purchase Terms of Agreement

The purchase of digital products and services, including PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Payment + Refund Policy

All transactions for the purchase of intangible products, pdf downloads, resource material, services, and online content are made through payment gateways such as PayPal or Stripe that use SSL encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process.

Since your purchase is a digital product or service, it is deemed “used” after download or opening, and all purchases made on www.evergreencreative.co are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

Evergreen Creative Company (ECC) reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product or service offerings without prior notice.

Delivery of Goods and Services

If you do not receive the digital product link upon purchasing, you can immediately contact hello@evergreencreative.co with your transaction/payment details to ensure your product is delivered as soon as possible.

Copyright Policy

Evergreen Creative Company retains ownership of all files, assets, and digital downloads. Downloading or purchasing any files does not give you the client or customer exclusive rights to the files. For exclusive files, there is a private quote. Purchasing and downloading the assets, the client has the rights to use the footage only. ECC and the client retain rights to any final edited projects.

Release Policy

By signing our release or purchasing of services and products, I understand this permission signifies that photographic or video recordings of the client may be physically or electronically displayed via the Internet or in a public setting.

Including the following but not limiting to:

● Social media (i.e. Facebook, Instagram, etc.)

● Websites (i.e. evergreencreative.co, YouTube.com, and client websites)

● Displayed at events (i.e. Open houses, trade shows, etc.)

There is no time limit on the validity of this release nor is there any geographic limitation on where these materials may be distributed. This release applies to photographic, audio or video recordings collected as part of the sessions

listed on this document only. The property is owned by Evergreen Creative Company, and the client. By signing this release Evergreen Creative Company is not held liable for any illness, accidents, or anything out of the control of Evergreen Creative Company. If this is for someone under the age of 18, please have the child and parent sign the form. Please print the person’s name whom is being photographed.

Terms and Conditions

These terms and conditions are typical on most projects we work on. Each project has it’s own terms and conditions to sign and agree to.

Evergreen Creative Company (ECC) Terms & Conditions: 

  1. The client is responsible for filming releases for people, property, and locations.

  2. The client will provide a clear direction and vision for the project.

  3. The client allows ECC to use the footage for marketing and portfolio purposes. ECC and the client retains ownership of the final video. 

  4. Please make checks payable to Evergreen Creative Company.

  5. 50% of the final price is required to secure the date. The final balance is due the day before shooting on site. 

  6. The client is solely responsible for securing permission from the site owner/operator for use of the production site as well as authority for ECC to set up all necessary production equipment. It is understood that the quality of the production is dependent upon adequate lighting, camera/microphone positions, and other conditions not under the control of ECC.

  7. ECC reserves the right to discontinue videoing/photographing in any situation (ex: rain, extreme temperatures, humidity, hazardous locations) that could put the safety of the videographer or equipment at risk.

  8. Any expenses required of ECC outside of the production norm (ex: out-of-town accommodations, hotel, food/beverage, parking fees, shipping, etc.) will be added to the client’s balance. Any expenses needing to be added to the client’s balance will be communicated to the client prior to billing. 

  9. Liability: If ECC or their agent is unable to perform any or all of the duties herein for any reason, including but not limited to, fire, transportation problems, acts of God, accident, illness, or technical problems, and if ECC cannot provide another competent professional as a replacement, all money received by ECC, minus expenses and sessions already completed, will be returned to Client, and ECC shall have no further liability with respect to this agreement. This limitation of liability also applies to any loss/damage of video footage or failure to deliver video footage for any reason. Liability for a partial loss of images/recordings shall be pro-rated based on the percentage of total, minus any completed sessions or products already provided. The sole remedy for any actions or claims shall be limited to a refund whose total amount cannot exceed the total monies paid by Client under this Agreement during the time preceding the date on which such liability arises. Anything outside the control of ECC, ECC cannot be held responsible.

  10. Any special requests overriding the terms and conditions of this contract must be specified during the final consultation prior to the filming date. 

  11. This quote, if agreed upon, is good for 1 year from the date signed. 

I hereby state that I have personally viewed examples of Evergreen Creative Company’s prior work and therefore approve of and agree to abide by Evergreen Creative Company’s creative decisions in the videoing and editing process. I have also read the terms and accept the conditions listed.